General Terms and Conditions of Sale (GTC)
GENERAL TERMS AND CONDITIONS OF SALE - ONLINE
In force as of 01/02/2021
PREAMBLE:
These terms and conditions are entered into between,
On the one hand, the company SARL GR France, Registered office 14; Rue Beausoleil; 66380 Pia ; France
On the other hand, the persons wishing to make a purchase via the website: Bike Sellier (https://bikesellier.fr/) belonging to the company GR France. hereinafter referred to as "the Customer" or "the Customers".
ARTICLE 1 - SCOPE
These General Terms and Conditions of Sale (referred to as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller with non-professional buyers ("the Customers or the Customer"), wishing to acquire the products offered for sale ("the Products") by the Seller on the site https://bikesellier.fr. The products offered for sale on the site are as follows
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Ready-made, personalised or customisable seat covers. Made to measure.
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There are also branded merchandise items such as t-shirts, hoodies, etc.
The main features of the Products, in particular the specifications, illustrations and indications of the dimensions or capacity of the Products, are presented on the site https://bikesellier.fr, which the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the Customer.
Product offers are valid within the limits of available stock, as specified when the order is placed.
These GTC are accessible at any time on the site https://bikesellier.fr
and shall prevail over any other document.
The Customer declares that they have read these GTC and accepted them by ticking the box provided for this purpose before initiating the online ordering procedure on the site https://bikesellier.fr
Unless proven otherwise, the data recorded in the Seller's computer system constitute proof of all transactions concluded with the Customer.
The Seller's contact details are as follows:
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GR France
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Registration number: 894259928
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14, Rue Beausoleil ; 66380 ; Pia ; France
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Email: bikesellier@gmail.com
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Phone: 04 68 80 50 33
The Products presented on the site https://bikesellier.fr are offered for sale for the following territories:
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Europe
In the event of an order to a country other than mainland France, the Customer is the importer of the Product(s) concerned.
For all Products shipped outside the European Union and the French overseas territories (DOM-TOM), the price will automatically be calculated excluding tax on the invoice.
Customs duties or other local taxes or import duties or state taxes may be payable. They are the responsibility of and fall solely on the Customer.
ARTICLE 2 – PRICE
The Products are supplied at the current rates shown on the site https://bikesellier.fr, when the order is registered by the Seller.
Prices are expressed in Euros, excluding tax and including tax.
The rates take into account any discounts that may be granted by the Seller on the site
These rates are firm and non-revisable during their period of validity, but the Seller reserves the right, outside the period of validity, to modify prices at any time.
Prices do not include processing, shipping, transport and delivery costs, which are invoiced in addition, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is drawn up by the Seller and given to the Customer upon delivery of the ordered Products.
Certain orders may be subject to a quote accepted beforehand. Quotes drawn up by the Seller are valid for a period of 1 month after they are issued.
ARTICLE 3 – ORDERS
It is up to the Customer to select on the site https://bikesellier.fr the Products they wish to order, according to the following procedures:
The customer chooses on the site the item(s) they are interested in and adds them to their basket. They then confirm it. They must create an account and then enter their information (both personal and banking) in order to make payment and arrange delivery.
Please note that the photos of the items for sale on the site are non-contractual.
Product offers are valid as long as they are visible on the site, within the limits of available stock
The sale will only be considered valid after full payment of the price. It is up to the Customer to check that the order is correct and to report any error immediately.
Any order placed on the site https://bikesellier.fr constitutes the formation of a contract concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to the payment of a previous order.
Any cancellation of the order by the Customer after its acceptance by the Seller will only be possible within 72 hours at the latest after acceptance of the order by the Seller and as long as delivery has not taken place (regardless of the provisions relating to whether or not the statutory right of withdrawal applies).
ARTICLE 3 BIS - CUSTOMER AREA – ACCOUNT
In order to place an order, the Customer is invited to create an account (personal area).
To do so, they must register by filling in the form that will be offered to them at the time of their order and undertake to provide truthful and accurate information regarding their identity and contact details, in particular their email address.
The Customer is responsible for updating the information provided. They are advised that they can modify it by logging into their account.
To access their personal area and order history, the Customer must identify themselves using the username and password entered when they registered, which are strictly personal. As such, the Customer must not disclose them. Otherwise, they will remain solely responsible for the use made of them.
The Customer may also request to unsubscribe by going to the dedicated page in their personal area or by sending an email to: bikesellier@gmail.com. This will take effect within a reasonable time
In the event of non-compliance with the general terms and conditions of sale and/or use, the site https://bikesellier.fr will have the option of suspending or even closing a customer's account after a formal notice sent electronically has gone unheeded.
Any deletion of an account, for whatever reason, results in the outright deletion of all the Customer's personal information.
Any event due to a case of force majeure resulting in a malfunction of the site or server, and subject to any interruption or modification in the event of maintenance, does not engage the Seller's liability.
Creating the account entails acceptance of these general terms and conditions of sale.
ARTICLE 4 - PAYMENT TERMS
The price is paid by secure payment, according to the following procedures:
• payment by bank card
• or payment in instalments interest-free via Oney
By these terms, the customer accepts: Oney's General Terms and Conditions of Sale for customers, accessible from this link & Oney's Legal Notice, accessible from this link
The price is payable in cash by the Customer, in full on the day the order is placed.
Payment data is exchanged in encrypted mode thanks to the protocol defined by the approved payment provider handling the banking transactions carried out on the site https://bikesellier.fr .
In the event of payment by bank cheque, it must be issued by a bank domiciled in mainland France or Monaco.
ARTICLE 5 – DELIVERIES
The Products ordered by the Customer will be delivered in mainland France or to the following zone(s)
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Europe
Deliveries take place within 15-30 days to the address indicated by the Customer when placing their order on the site https://bikesellier.fr .
Delivery consists of the transfer to the Customer of physical possession or control of the Product. Except in special cases or where one or more Products are unavailable, the ordered Products will be delivered in a single shipment.
A period of 15 to 30 working days is required.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the time limits specified above. However, these time limits are provided for information purposes only (they may arrive before 15 days).
If the ordered Products have not been delivered within 48 hours after the indicative delivery date, for any cause other than force majeure or the act of the Customer, the sale may be cancelled at the written request of the Customer under the conditions set out in articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be refunded to them no later than 14 days following the date on which the contract is terminated, to the exclusion of any compensation or withholding.
Deliveries are carried out by an independent carrier, to the address indicated by the Customer when ordering and to which the carrier can easily gain access.
When the Customer has taken it upon themselves to call on a carrier of their own choosing, delivery is deemed to have been made as soon as the ordered Products are handed over by the Seller to the carrier, who accepted them without reservation. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery, and has no right of recourse against the Seller under the warranty in the event of a failure to deliver the transported goods.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the ordered products, duly accepted in writing by the Seller, the costs related thereto will be subject to a specific additional invoice, based on a quote accepted beforehand in writing by the Customer
The Customer is required to check the condition of the products delivered. They have a period of 14 days from delivery to make claims by post or email, accompanied by all relevant supporting documents (photos in particular). After this period and failing compliance with these formalities, the Products will be deemed compliant and free from any apparent defect, and no claim can be validly accepted by the Seller.
The Seller will refund or replace as soon as possible and at its own expense the delivered Products whose lack of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions set out in articles L 217-4 et seq. of the Consumer Code and those set out in these GTC.
The transfer of the risks of loss and damage relating thereto will only take place when the Customer takes physical possession of the Products. The Products therefore travel at the Seller's risk, except where the Customer has chosen the carrier themselves. In this respect, the risks are transferred at the time the goods are handed over to the carrier.
ARTICLE 6 - TRANSFER OF OWNERSHIP
The transfer of ownership of the Products from the Seller to the Customer will only take place after full payment of the price by the latter, regardless of the delivery date of the said Products
ARTICLE 7 - RIGHT OF WITHDRAWAL
According to the terms of article L221-18 of the Consumer Code, "The consumer has a period of fourteen days to exercise their right of withdrawal from a contract concluded remotely, following telephone canvassing or off-premises, without having to give reasons for their decision or bear any costs other than those provided for in articles L. 221-23 to L. 221-25.
The period mentioned in the first paragraph runs from the day:
1° The contract is concluded, for service provision contracts and those mentioned in article L. 221-4;
2° The goods are received by the consumer or a third party, other than the carrier, designated by them, for contracts for the sale of goods. For contracts concluded off-premises, the consumer may exercise their right of withdrawal from the conclusion of the contract.
In the case of an order concerning several goods delivered separately or in the case of an order for goods made up of multiple lots or pieces whose delivery is staggered over a defined period, the period runs from the receipt of the last item or lot or the last piece.
For contracts providing for the regular delivery of goods over a defined period, the period runs from the receipt of the first item."
The right of withdrawal may be exercised online, using the withdrawal form attached and also available on the site, or any other unambiguous statement expressing the wish to withdraw, in particular by postal mail sent to the Seller at the postal or email contact details indicated in ARTICLE 1 of the GTC.
Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) allowing them to be remarketed as new, accompanied by the purchase invoice.
Damaged, soiled or incomplete Products can only be partially refunded.
Return costs remain the responsibility of the Customer
The exchange (subject to availability) or refund will be carried out within 14 days from the receipt, by the Seller, of the Products returned by the Customer under the conditions set out in this article.
Personalised items cannot be exchanged or fully refunded. If a personalised item has defects, a partial refund corresponding to the defect or an identical exchange may be carried out.
SELLER'S LIABILITY – WARRANTIES
The Products supplied by the Seller benefit from:
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The legal warranty of conformity, for Products that are defective, damaged or that do not correspond to the order.
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The legal warranty against hidden defects arising from a material, design or manufacturing fault affecting the delivered products and rendering them unfit for use,
Provisions relating to legal warranties
Article L217-4 of the Consumer Code
"The seller is required to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. They are also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter has been made their responsibility by the contract or has been carried out under their responsibility."
Article L217-5 of the Consumer Code
"The goods conform to the contract:
1° If they are fit for the purpose usually expected of similar goods and, where applicable:
- if they correspond to the description given by the seller and possess the qualities that the latter presented to
The buyer in the form of a sample or model;
- if they present the qualities that a buyer may legitimately expect given the public statements made by the seller, the producer or their representative, in particular in advertising or labelling;
2° Or if they present the characteristics defined by mutual agreement between the parties or are fit for any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted. >>
Article L217-12 of the Consumer Code
"Action resulting from a lack of conformity is barred two years after the delivery of the goods."
Article 1641 of the Civil Code.
"The seller is bound by the warranty on account of the hidden defects of the thing sold which render it unfit for
The use for which it is intended, or which so diminish that use that the buyer would not have acquired it, or would have given only a lower price for it, had they known of them. >>
Article 1648 first paragraph of the Civil Code
"Action resulting from latent defects must be brought by the purchaser within two years of the discovery of the defect."
Article L217-16 of the Consumer Code
"When the buyer asks the seller, during the course of the commercial warranty granted to them at the time of the acquisition or repair of movable goods, for repairs covered by the warranty, any period of immobilisation of at least seven days is added to the duration of the warranty that remained to run. This period runs from the buyer's request for intervention or from the making available for repair of the goods in question, if this making available is subsequent to the request for intervention. >>
In order to assert their rights, the Customer must inform the Seller, in writing (email or post), of the lack of conformity of the Products or of the existence of hidden defects from the time they are discovered
The Seller will refund, replace or have repaired the Products or parts under warranty deemed non-compliant or defective
Shipping costs will be refunded on the basis of the rate invoiced and return costs will be refunded on presentation of supporting documents.
Refunds, replacements or repairs of Products deemed non-compliant or defective will be carried out as soon as possible and no later than 30 days following the Seller's finding of the lack of conformity or the hidden defect. This refund may be made by bank transfer or bank cheque.
The Seller's liability cannot be engaged in the following cases:
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Non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to check,
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In the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as in the event of normal wear and tear of the Product, accident or force majeure.
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The photographs and graphics presented on the site are non-contractual and cannot engage the Seller's liability.
The Seller's warranty is, in any event, limited to the replacement or refund of non-compliant or defective Products.
Provisions relating to the contractual warranty
The Products purchased on the site https://bikesellier.fr may benefit, in addition to the legal warranties of conformity and against hidden defects, from a contractual warranty as indicated where applicable in the description of a given product, according to the following terms, conditions and rates:
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Partial or total refund, exchange.
This contractual warranty covers the following situations:
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Error on the part of the seller (incorrect indication of the vehicle, manufacturing defect)
This warranty is excluded in the following situations:
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Misuse of the goods.
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Error coming from the customer.
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Premature (and/or abnormal) wear
It is applicable under the following conditions:
The customer makes a request by post or email. The seller will then examine the file and determine the next steps with the customer.
Please note, the seat covers are only compatible with the models indicated.
We cannot be held responsible if the bike model does not match the cover. (If in doubt, contact us.)
ARTICLE 9 - PERSONAL DATA
The Customer is informed that the collection of their personal data is necessary for the sale of the Products by the Seller as well as for their transmission to third parties for the purpose of delivering the Products. This personal data is collected solely for the performance of the sales contract.
9.1 Collection of personal data
The personal data collected on the site https://bikesellier.fr is as follows:
Account opening:
When creating the Customer/user account:
Surnames, first names, postal address, telephone number and email address.
Payments:
As part of the payment for the Products offered on the site https://bikesellier.fr , it records financial data relating to the bank account or credit card of the Customer/user.
9.2 Recipients of personal data
Personal data is reserved for the sole use of the Seller and its employees.
9.3 Data controller
The data controller is the Seller, within the meaning of the French Data Protection Act and, as of
25 May 2018, of Regulation 2016/679 on the protection of personal data.
9.4 Limitations of processing
Unless the Customer expresses their express consent, their personal data is not used for advertising or marketing purposes.
9.5 Data retention period
The Seller will keep the data thus collected for a period of 5 years, covering the limitation period of the applicable contractual civil liability.
9.6 Security and confidentiality
The Seller implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Exercise of the rights of Customers and users
In application of the regulations applicable to personal data, the Customers and users of the site
https://bikesellier.fr have the following rights:
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They can update or delete the data concerning them in the following way
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The customer can make a request by email or by post in order to request the deletion of their personal information.
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They can delete their account by writing to the email address indicated in article 9.3 "Data controller"
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They can exercise their right of access to find out the personal data concerning them by writing to the address indicated in article 9.3 "Data controller" >>
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They can request the deletion of their personal data, in accordance with the applicable data protection laws, by writing to the address indicated in article 9.3 "Data controller" >>
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They can also request the portability of the data held by the Seller to another provider
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Finally, they can object to the processing of their data by the Seller
These rights, provided they do not conflict with the purpose of the processing, may be exercised by sending a request by post or email to the data controller whose contact details are indicated above.
The data controller must provide a response within a maximum period of one month.
In the event of a refusal to grant the Customer's request, this must be justified.
The Customer is informed that in the event of a refusal, they may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Customer may be invited to tick a box whereby they agree to receive informative and advertising emails from the Seller. They will always have the option of withdrawing their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
ARTICLE 10 - INTELLECTUAL PROPERTY
The content of the site https://bikesellier.fr is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is liable to constitute an offence of counterfeiting.
ARTICLE 11 - APPLICABLE LAW – LANGUAGE
These GTC and the operations arising from them are governed by and subject to French law
These GTC are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authoritative in the event of a dispute.
ARTICLE 12 – DISPUTES
For any claim, please contact customer service at the postal or email address of the Seller indicated in
ARTICLE 1 of these GTC.
The Customer is informed that they may in any event resort to conventional mediation, with the existing sectoral mediation bodies or to any alternative method of dispute resolution (conciliation, for example) in the event of a dispute. In this case, the designated mediator is Réclamations GR France
14, Rue Beausoleil ; 66380 ; Pia ; France
Email: bikesellier@gmail.com
The Customer is also informed that they may also resort to the Online Dispute Resolution (ODR) platform
: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main home show
All disputes to which the purchase and sale operations concluded in application of these GTC may give rise, and which have not been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.
ANNEX
Withdrawal form
Date
This form must be completed and returned only if the Customer wishes to withdraw from the order
placed on https://bikesellier.fr except for exclusions or limits on the exercise of the right of withdrawal in accordance with the
applicable General Terms and Conditions of Sale.
For the attention of GR France
14, Rue Beausoleil ; 66380 ; Pia ; France
I hereby give notice of withdrawal from the contract concerning the goods below:
- Order dated (indicate the date)
- Order number
- Customer name
- Customer address:
Customer signature (only in the case of notification of this form on paper)







